Last Updated on October 23, 2026

Purplebricks scores highest of the ten UK estate and letting agents compared, at 6.7 out of 10 on the Whito leaderboard.
Opinion and analysis. Whito read every brand below by hand on 22 October 2026, using publicly visible activity only, against fixed anchors and the same ten UK searches. Each channel is scored 0 to 10, set out under How we scored, so a score describes what we could see on the day, not the quality of the service. Brands cannot pay to appear or to change a score. Where a figure is not published, we say so.
Many agents assume a seller chooses on local reputation alone. On this board, the three brands that show a fee or price, Purplebricks, Yopa and Foxtons, all sit in the top four. The other seven showed no fee on the pages we read.
Purplebricks scores 6.7, ahead of Knight Frank on 6.1 and Yopa on 6.0. Purplebricks also has the strongest search showing, appearing in 4 of 10 UK searches. Five of the ten appeared in none.
Connells and haart score lowest at 4.1. Connells holds 1.9 from 1,816 Trustpilot reviews and haart 2.9 from 9,262, and neither replied to more than one of its latest 20.
The leaderboard
| Rank | Brand | Social | Website | SEO | Paid | Reviews | Brand | Average | |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Purplebricks | 6 | 7 | 6 | 7 | 10 | 7 | 4 | 6.7 |
| 2 | Knight Frank | 6 | 6 | 4 | 5 | 10 | 8 | 4 | 6.1 |
| 3 | Yopa | 6 | 10 | 4 | 3 | 8 | 7 | 4 | 6.0 |
| 4 | Foxtons | 6 | 8 | 4 | 5 | 8 | 6 | 4 | 5.9 |
| 4 | Hamptons | 6 | 6 | 4 | 5 | 6 | 8 | 6 | 5.9 |
| 4 | Savills | 6 | 6 | 4 | 3 | 10 | 6 | 6 | 5.9 |
| 7 | Winkworth | 6 | 6 | 4 | 2 | 8 | 4 | 4 | 4.9 |
| 8 | Chestertons | 6 | 6 | 0 | 2 | 6 | 7 | 4 | 4.4 |
| 9 | Connells | 4 | 6 | 4 | 2 | 8 | 3 | 2 | 4.1 |
| 9 | haart | 4 | 6 | 0 | 5 | 6 | 4 | 4 | 4.1 |
Average is the simple mean of the seven channel scores, rounded to one decimal place. Brands on the same average share a rank and are listed A to Z. All ten brands read 22 October 2026. Meta Ad Library counts were read on 23 October 2026, after the library was unavailable on 22 October.
Company verdicts
Purplebricks, 6.7
Purplebricks scores 6.7, the highest of the ten. It has the strongest search showing on the board: 4 of 10 UK searches returned its pages, including its guide to letting agent fees and its Manchester and Birmingham pages, so SEO scores 7. Email scores 6 for its seller app and account, the highest here. Its website scores 7 for a fixed fee on the homepage, from £999, with no registration number shown beside it. Reviews score 7 from 4.3 on 147,431 Trustpilot reviews, the most here, with replies to 3 of the latest 20. Paid scores 10 on about 3,000 Google ads, the most on the board, and 57 Meta ads.
Knight Frank, 6.1
Knight Frank scores 6.1, second on the board. Reviews score 8 from 4.8 on 6,635 Trustpilot reviews, the highest rating here, with replies to 9 of the latest 20. Its office pages appeared for ‘estate agents Birmingham’ and ‘estate agents Bristol’, and its guides and research add a point, so SEO scores 5. Email scores 4 for the My Knight Frank account and newsletters. Its website scores 6 for a valuation form, with no fees shown. Paid scores 10 on about 400 Google ads and 44 Meta ads.
Yopa, 6.0
Yopa scores 6.0, third on the board. Its website scores 10, the only top score here, for an instant online valuation alongside a published fees page. Reviews score 7 from 4.2 on 25,363 Trustpilot reviews, with replies to 8 of the latest 20. Paid scores 8 on about 400 Google ads and 3 Meta ads. Email scores 4 for its YopaHub login. A guides hub adds an SEO point, though yopa.co.uk appeared in none of 10 UK searches.
Foxtons, 5.9
Foxtons scores 5.9, level fourth with Hamptons and Savills. Its website scores 8, one of only two here to publish fees: its lettings fees and terms page sets out charges and names Propertymark client money protection. Its valuation page appeared for ‘free house valuation’, and area guides add a point, so SEO scores 5. Reviews score 6 from 4.3 on 15,074 Trustpilot reviews, with no replies on the latest 20. Email scores 4 for the MyFoxtons account. Paid scores 8 on about 200 Google ads and 6 Meta ads.
Hamptons, 5.9
Hamptons scores 5.9, level fourth with Foxtons and Savills. It replies to 16 of its latest 20 Trustpilot reviews, the strongest reply habit here, and holds 4.6 from 1,748, so reviews score 8. Brand scores 6, level highest here: a clear line, ‘The home experts since 1869’, with that year carried across its social handles. Its Bristol page appeared for ‘estate agents Bristol’, and research and guides add a point, so SEO scores 5. Paid scores 6 on about 2,000 Google ads, with no active Meta ads found. Its website scores 6, with no fees shown.
Savills, 5.9
Savills scores 5.9, level fourth with Foxtons and Hamptons. Brand scores 6, level highest here, for a clear line, ‘Put your home in expert hands’, and named people in news on its homepage. Reviews score 6 from 4.1 on 2,245 Trustpilot reviews, with replies to 9 of the latest 20. Paid scores 10 on about 300 Google ads and 141 Meta ads. Its website scores 6 for a valuation form, with no fees shown, and email 4 for an account login. Its research library adds an SEO point, though savills.co.uk appeared in none of 10 UK searches.
Winkworth, 4.9
Winkworth scores 4.9. Social scores 6 for four platforms. Its website scores 6 for an appraisal booking route and a self-regulation page, with no fees shown. Reviews score 4 from 3.7 on 972 Trustpilot reviews, with a reply on 1 of the latest 20. Paid scores 8 on 5 Google ads and 24 Meta ads from its main page. winkworth.co.uk appeared in none of 10 UK searches.
Chestertons, 4.4
Chestertons scores 4.4. Reviews score 7 from 4.4 on 3,082 Trustpilot reviews, with replies to 15 of the latest 20, the second best reply habit here. Social scores 6 for six platforms and paid 6 on 57 Google ads, with no Meta ads found. Its website scores 6 for a valuation form, with no fees shown. Email scores 0, with no sign-up seen. chestertons.co.uk appeared in none of 10 UK searches.
Connells, 4.1
Connells scores 4.1, level ninth with haart. Its website scores 6 for a valuation request form and branch search, with no fees shown. Reviews score 3: its Trustpilot rating is 1.9 from 1,816 reviews, the lowest rating here, with no replies on the latest 20. Paid scores 8 on 1 Google ad and 10 Meta ads from its branch pages. Social scores 4 for two platforms. connells.co.uk appeared in none of 10 UK searches.
haart, 4.1
haart scores 4.1, level ninth with Connells. Its Bristol branch page appeared for ‘estate agents Bristol’, and advice sections add a point, so SEO scores 5. Reviews score 4 from 2.9 on 9,262 Trustpilot reviews, with a reply on 1 of the latest 20. No Google ads were found, but its page ran 226 Meta ads, so paid scores 6. Email scores 0. Its website scores 6 for a valuation form.
What the channels show
A published fee lifts the website score
Only three brands put a price or fee in front of the customer: Yopa (instant online valuation and a fees page, 10), Foxtons (lettings fees and terms with Propertymark named, 8) and Purplebricks (from £999, 7). The other seven score 6 for a valuation form with no fee shown.
Search is split
Purplebricks appeared in 4 of 10 UK searches and Knight Frank in 2. Foxtons, Hamptons and haart appeared once each, mostly through branch or office pages for a city. Five of the ten appeared in none, and ‘estate agents near me’ went to directories and comparison sites.
Reply habits differ widely
Hamptons replies to 16 of its latest 20 Trustpilot reviews and Chestertons to 15. Foxtons and Connells reply to none of their latest 20, and Purplebricks to 3 of 20 despite holding 147,431 reviews.
Email capture is thin
Purplebricks scores 6 for an app and account. Seven others score 4 for a login or account, and Chestertons and haart capture no email on the homepage. For a sale that takes months, few agents give a browsing seller a reason to stay in touch.
Key lessons for any estate or letting agency
Publish your fees
The three brands that show a fee or price, Yopa, Foxtons and Purplebricks, sit in the top four. Putting your sales and lettings fees on the page answers the first question a seller or landlord has.
Build a page for each town you cover
Most of the search results these brands won were branch or city pages, such as Purplebricks for Manchester and Birmingham and Hamptons and haart for Bristol. A clear page per office, with real sales and lettings, competes on equal terms.
Reply to every review
Hamptons replies to 16 of its latest 20 and scores 8 on reviews. Connells replies to none and scores 3.
Write the guide sellers search for
Purplebricks’ guide to letting agent fees for landlords and its valuation page both appeared in our searches. A local agency can write the same guides for its own area, with its own fees.
Steal this playbook
Five moves from this leaderboard, ranked by return on effort.
- Reply to every review you have. Hamptons replies to 16 of its latest 20 and scores 8; Connells replies to none and scores 3.
- Put your fees on your website. The three brands that show a fee or price are all in the top four.
- Build a page for each office or town. Most of the search results these brands won were branch or city pages.
- Write a guide to your fees and the selling process. Purplebricks’ fees guide appeared in our searches.
- Give sellers a reason to log in. Purplebricks scores 6 on email for its app and account; two brands capture no email at all.
The evidence behind the scores
One line per channel, as read on the date shown for each brand. Review figures change daily; these are the numbers on the day we looked.
Purplebricks
Read 22 October 2026 (Meta read 23 October 2026).
- Social 6: Links to Facebook, X, LinkedIn, YouTube, TikTok and Instagram, six platforms in all.
- Website 7: A fixed fee on the homepage (‘Sell your home for as little as £999’, no upfront fees) and free valuations booked online; no redress scheme or registration number shown on the homepage.
- Email 6: An app for sellers plus an account login; no newsletter seen.
- SEO 7: 4 of 10 UK web searches returned purplebricks.co.uk in the top ten (‘letting agent fees for landlords’, ‘free house valuation’, ‘estate agents Manchester’ and ‘estate agents Birmingham’), plus credit for a moving guides library.
- Paid 10: Google Ads Transparency Centre, UK, last 30 days, by domain purplebricks.co.uk: about 3,000 ads. Meta Ad Library, UK, active ads from the Purplebricks (56) and Purplebricks East of England (1) page, read 23 October 2026: 57.
- Reviews 7: Trustpilot 4.3 from 147,431 reviews, with a company reply on 3 of the latest 20.
- Brand 4: Same name everywhere and a clear positioning line (‘Made for Modern Home Movers’); no long-running asset, named people or three recent news mentions found.
Knight Frank
Read 22 October 2026 (Meta read 23 October 2026).
- Social 6: Links to LinkedIn, YouTube, Instagram and Facebook, four platforms in all.
- Website 6: A page per service, a book-a-valuation form and client money protection named in the footer; no fees shown.
- Email 4: A ‘My Knight Frank’ account and newsletter subscriptions; no app seen.
- SEO 5: 2 of 10 UK web searches returned knightfrank.co.uk in the top ten (‘estate agents Birmingham’ and ‘estate agents Bristol’, both office pages), plus credit for guides and research.
- Paid 10: Google Ads Transparency Centre, UK, last 30 days, by domain knightfrank.co.uk: about 400 ads. Meta Ad Library, UK, active ads from the Knight Frank page, read 23 October 2026: 44.
- Reviews 8: Trustpilot 4.8 from 6,635 reviews, with a company reply on 9 of the latest 20 (Trustpilot shows replies to 95% of negative reviews).
- Brand 4: Same name everywhere and a clear positioning line (‘London & UK Property Experts’); no long-running asset, named people or three recent news mentions found.
Yopa
Read 22 October 2026 (Meta read 23 October 2026).
- Social 6: Links to X, Facebook, YouTube, LinkedIn and Instagram, five platforms in all.
- Website 10: An instant online valuation, a published fees page and online valuation booking.
- Email 4: A YopaHub customer login; no newsletter or app seen.
- SEO 3: 0 of 10 UK web searches returned yopa.co.uk in the top ten, plus credit for a homeowners guides hub.
- Paid 8: Google Ads Transparency Centre, UK, last 30 days, by domain yopa.co.uk: about 400 ads. Meta Ad Library, UK, active ads from the Yopa page, read 23 October 2026: 3.
- Reviews 7: Trustpilot 4.2 from 25,363 reviews, with a company reply on 8 of the latest 20 (Trustpilot shows replies to 100% of negative reviews).
- Brand 4: Same name everywhere and a clear positioning line (‘Full service estate agents’); no long-running asset, named people or three recent news mentions found.
Foxtons
Read 22 October 2026 (Meta read 23 October 2026).
- Social 6: Links to LinkedIn, Instagram, TikTok and YouTube, four platforms in all.
- Website 8: Lettings fees and charges published on a fees and terms page, with Propertymark client money protection named; valuations booked by form.
- Email 4: A MyFoxtons account; no newsletter or app seen.
- SEO 5: 1 of 10 UK web searches returned foxtons.co.uk in the top ten (‘free house valuation’), plus credit for area guides and a house price report.
- Paid 8: Google Ads Transparency Centre, UK, last 30 days, by domain foxtons.co.uk: about 200 ads. Meta Ad Library, UK, active ads from the Foxtons page, read 23 October 2026: 6.
- Reviews 6: Trustpilot 4.3 from 15,074 reviews, with no company reply on the latest 20 (Trustpilot shows replies to 35% of negative reviews).
- Brand 4: Same name everywhere and a clear positioning line (‘London’s Estate Agent’); no long-running asset, named people or three recent news mentions found.
Hamptons
Read 22 October 2026 (Meta read 23 October 2026).
- Social 6: Links to Facebook, Instagram, LinkedIn, YouTube, X and TikTok, six platforms in all.
- Website 6: A page per service, a book-a-valuation route and Propertymark named; no fees shown.
- Email 4: A newsletter sign-up and an account login; no app seen.
- SEO 5: 1 of 10 UK web searches returned hamptons.co.uk in the top ten (‘estate agents Bristol’), plus credit for research and guides.
- Paid 6: Google Ads Transparency Centre, UK, last 30 days, by domain hamptons.co.uk: about 2,000 ads. Meta Ad Library, UK, read 23 October 2026: no active ads from the Hamptons page.
- Reviews 8: Trustpilot 4.6 from 1,748 reviews, with a company reply on 16 of the latest 20.
- Brand 6: Same name everywhere, a clear positioning line (‘The home experts since 1869’) and its founding year used as a long-running asset across its social handles (Hamptons1869); named people and three recent news mentions not found.
Savills
Read 22 October 2026 (Meta read 23 October 2026).
- Social 6: Links to X, LinkedIn, Instagram, Facebook and YouTube, five platforms in all.
- Website 6: A page per service and a book-a-valuation form; no fees shown.
- Email 4: A ‘My Account’ login; no newsletter or app seen on the homepage.
- SEO 3: 0 of 10 UK web searches returned savills.co.uk in the top ten, plus credit for a research library.
- Paid 10: Google Ads Transparency Centre, UK, last 30 days, by domain savills.co.uk: about 300 ads. Meta Ad Library, UK, active ads from the Savills page, read 23 October 2026: 141.
- Reviews 6: Trustpilot 4.1 from 2,245 reviews, with a company reply on 9 of the latest 20 (Trustpilot shows replies to 69% of negative reviews).
- Brand 6: Same name everywhere, a clear positioning line (‘Put your home in expert hands’) and named people in news on the homepage; no long-running asset or three recent news mentions verified.
Winkworth
Read 22 October 2026 (Meta read 23 October 2026).
- Social 6: Links to LinkedIn, X, Instagram and Facebook, four platforms in all.
- Website 6: A book-your-appraisal route and a self-regulation page; no fees shown.
- Email 4: A login link on the homepage; no newsletter or app seen.
- SEO 2: 0 of 10 UK web searches returned winkworth.co.uk in the top ten.
- Paid 8: Google Ads Transparency Centre, UK, last 30 days, by domain winkworth.co.uk: 5 ads. Meta Ad Library, UK, active ads from the Winkworth Estate Agents page, read 23 October 2026: 24.
- Reviews 4: Trustpilot 3.7 from 972 reviews, with a company reply on 1 of the latest 20 (Trustpilot shows replies to 53% of negative reviews).
- Brand 4: Same name everywhere and a clear positioning line (‘From city to country to coast, making your property dreams a reality’); no long-running asset, named people or three recent news mentions found.
Chestertons
Read 22 October 2026 (Meta read 23 October 2026).
- Social 6: Links to Facebook, YouTube, X, LinkedIn, TikTok and Instagram, six platforms in all.
- Website 6: A page per service and an arrange-a-valuation form, with typical rents shown for its developments; no fees shown.
- Email 0: No email sign-up, newsletter, account or app seen on the homepage.
- SEO 2: 0 of 10 UK web searches returned chestertons.co.uk in the top ten.
- Paid 6: Google Ads Transparency Centre, UK, last 30 days, by domain chestertons.co.uk: 57 ads. Meta Ad Library, UK, read 23 October 2026: no active ads from a Chestertons page.
- Reviews 7: Trustpilot 4.4 from 3,082 reviews, with a company reply on 15 of the latest 20.
- Brand 4: Same name everywhere and a clear positioning line (‘Trusted by London landlords since 1805’); no long-running asset, named people or three recent news mentions found.
Connells
Read 22 October 2026 (Meta read 23 October 2026).
- Social 4: Links to Facebook and LinkedIn, two platforms in all.
- Website 6: Service pages, a free valuation request form and a branch search; no fees shown.
- Email 4: A login link on the homepage; no newsletter or app seen.
- SEO 2: 0 of 10 UK web searches returned connells.co.uk in the top ten.
- Paid 8: Google Ads Transparency Centre, UK, last 30 days, by domain connells.co.uk: 1 ad. Meta Ad Library, UK, active ads from Connells Estate Agents branch pages, read 23 October 2026: 10.
- Reviews 3: Trustpilot 1.9 from 1,816 reviews, with no company reply on the latest 20.
- Brand 2: Same name everywhere; established in 1936, but no clear positioning line, distinctive asset, named people or three recent news mentions found.
haart
Read 22 October 2026 (Meta read 23 October 2026).
- Social 4: Links to X, Facebook and Instagram, three platforms in all.
- Website 6: A request-a-valuation form, branch finder and advice sections for buyers, sellers, tenants and landlords; no fees shown.
- Email 0: No email sign-up, newsletter, account or app seen on the homepage.
- SEO 5: 1 of 10 UK web searches returned haart.co.uk in the top ten (‘estate agents Bristol’), plus credit for advice sections.
- Paid 6: Google Ads Transparency Centre, UK, last 30 days, by domain haart.co.uk: no ads found. Meta Ad Library, UK, active ads from the haart page, read 23 October 2026: 226.
- Reviews 4: Trustpilot 2.9 from 9,262 reviews, with a company reply on 1 of the latest 20.
- Brand 4: Same name everywhere and a clear positioning line (‘We’re On A Mission To Get You Moved’); no long-running asset, named people or three recent news mentions found.
How we scored
Who is on the board. Ten UK estate and letting agents a seller, buyer, landlord or tenant is likely to meet: Knight Frank (international agent with UK offices), Foxtons (London estate and letting agent), Purplebricks (online-led estate agent with fixed fees), Hamptons (estate and letting agent across London and the South East), Winkworth (franchised estate agency network), Savills (national estate agent and property adviser), Connells (national estate agency network), Chestertons (London estate and letting agent), haart (national high street estate agency) and Yopa (online-led estate agent with local agents). Chosen for relevance and size, not marketing strength.
This board was first published with scores relative to the other brands on it. On 22 October 2026 it was rescored on Whito’s fixed anchors and expanded to ten brands, so scores are not comparable with the earlier edition.
When we looked. All ten brands were read on 22 October 2026, with the ten searches below run once on that date. Meta Ad Library counts were read on 23 October 2026, after the library was unavailable on 22 October.
- Social: which platforms the brand links to from its own site, and whether we could see recent posting and video.
- Website: 2 for a brochure page, 4 with a contact route on mobile, 6 with a page per service and a one-step enquiry, 8 with prices or ranges and registration numbers shown, 10 with online booking or an instant priced quote.
- Email: visible capture only, as we did not subscribe test inboxes for this edition. 2 for a bare newsletter form, up to 10 for a loyalty or app ecosystem with personal offers.
- SEO: ten UK searches for this trade, run through a standard web search API on 22 October 2026 (not personalised, no location set beyond the town in the query); we counted how many returned the brand’s own site in the top ten results. 0 of 10 scores 2, 1 to 2 scores 4, 3 to 4 scores 6, 5 to 6 scores 8, 7 or more scores 10, plus 1 for a substantial advice library. The searches: estate agents near me; estate agent fees UK; letting agent fees for landlords; sell my house; free house valuation; estate agents London; estate agents Manchester; estate agents Birmingham; estate agents Leeds; estate agents Bristol.
- Paid: the Google Ads Transparency Centre (UK, last 30 days, by domain) and the Meta Ad Library (UK, active ads whose text names the brand, counted by the advertiser page). 2 for nothing found in either, 4 for active in one with fewer than 10 ads, 6 for active in both or 10+ in one, 8 for active in both with 10+ in at least one, 10 for 50+ Google ads and 10+ Meta ads. Paid describes visible activity, not quality. A low paid score is not a fault.
- Reviews: a fixed formula. Rating (4.7+ scores 4, 4.5 to 4.69 scores 3, 4.0 to 4.49 scores 2, 3.5 to 3.99 scores 1) plus volume (10,000+ scores 4, 1,000+ scores 3, 100+ scores 2, 20+ scores 1) plus replies to the latest 20 reviews (half or more scores 2, some scores 1).
- Brand: five checks worth 2 each: the same name and logo everywhere, one clear positioning line, a distinctive asset used for years, three or more independent press mentions in 90 days, and named people or expertise on the site.
These anchors are fixed for this edition, so the ten scores can be read against each other. Boards published before October 2026 used scores relative to the other brands on the board, so compare across boards with care.
Common questions
Which estate agent scores highest on the Whito leaderboard?
Purplebricks scores highest at 6.7 out of 10, ahead of Knight Frank on 6.1 and Yopa on 6.0. Purplebricks shows a fee from £999 on its homepage, appeared in 4 of 10 UK searches and holds 4.3 from 147,431 Trustpilot reviews.
Which estate agents score lowest, and why?
Connells and haart both score 4.1. Connells holds 1.9 from 1,816 Trustpilot reviews with no replies on its latest 20 and appeared in none of 10 UK searches. haart holds 2.9 from 9,262 reviews, captures no email on its homepage and had no Google ads found, although its page ran 226 Meta ads.
How do these estate agents compare on reviews?
Ratings run from 1.9 for Connells to 4.8 for Knight Frank. Purplebricks has the most reviews, 147,431, followed by Yopa on 25,363. Hamptons replies to 16 of its latest 20 and Chestertons to 15, while Foxtons and Connells reply to none.
What can a local estate agent copy from these brands?
Publish your sales and lettings fees. Build a page for each office or town, since most of the search results these brands won were branch or city pages. Reply to every review. Write plain guides to your fees and the selling process.
Which estate agents advertise most on Meta?
haart’s page ran 226 active Meta ads and Savills’ 141 when we read the Meta Ad Library on 23 October 2026, after it was unavailable on 22 October. Hamptons and Chestertons had none, though both run Google ads. Paid describes visible activity, not quality.
Corrections and right of reply
If your business is scored here and you think we have a fact wrong, email hello@whito.co.uk. We check it against the source, correct it within five working days if we are wrong, and publish your statement alongside if you want us to. Scores are never changed for payment or because a business has claimed a Whito listing. Full route: corrections, right of reply and removals.
Related: all UK marketing leaderboards · Estate agents on Whito
If your business is named here and you think we have a fact wrong, email hello@whito.co.uk and we will check it and correct it. If you want to respond, send us a statement and we will publish it alongside. Full detail: Corrections, right of reply and removals.


