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Key facts

Trading name
British Gas
Registration
Not yet matched to a Companies House record. Whito checks the register before a listing is marked Verified.
Phone
Not published on Whito. Use the website link below to get in touch
Website
britishgas.co.uk
Listing status
Unclaimed. Compiled from public information and not yet verified by the business
Listing last updated
6 November 2026

What Whito has checked

  1. Listed: yes. Public entry since 6 November 2026
  2. Companies House matched: no. No company number recorded
  3. Claimed: no. Not claimed by the business
  4. Verified: no. Not yet: needs a claim, then Whito’s identity and contact checks
  5. Regulator checked: no. No regulator register read by Whito
Company record
Not checked. There is no company number on this listing.
Regulator register
No regulator or scheme registration is recorded on this listing.
Listing ownership
Unclaimed. Whito built this listing from public sources. The business has not claimed it. Run this business? Claim it free
Website check
Not yet checked. Free Website Check
AI answers
No AI answers recorded for this business yet. Whito’s AI studies cover selected trades and towns, so no record does not mean AI assistants never name it. Want this tracked every month? Visibility Monitor, £280 a month. Paying never changes this listing.

Each line means only what it says. Listed, matched, claimed, verified and regulator checked are separate states, and none of them is a recommendation. How Whito collects its data

How emergency plumbers compare

117 of 179 emergency plumber websites showed no call-out price at all.

Checked 2 October 2026, eight UK towns. Read the study and its method.

This is a figure about the sector from Whito research. It says nothing about British Gas itself.

Run one of these businesses? Put one price on your website, such as a call-out fee or a from-price for your most common job. It answers the first question customers ask, and gives Google and AI assistants something true to quote. Free Website Check.

About British Gas

British Gas is scored on Whito's UK Plumbing and Heating marketing leaderboard, ranked 1 of 10 with 6.7 out of 10 overall. It appears on 3 Whito leaderboards in all. This listing was compiled by Whito from public sources. The business has not claimed it yet.

What to check before you book

This listing is compiled from public sources, so confirm these directly with the business before any work starts.

  • For any gas or boiler work, confirm the engineer is on the Gas Safe Register (this is a legal requirement) and check their Gas Safe ID card. For plumbing and water work, look for WaterSafe, CIPHE or APHC membership.
  • Get the quote in writing, and ask whether it includes parts, certification and VAT.
  • Ask for proof of public liability insurance before work begins.
  • For gas work, ask for the relevant certificate, such as a Gas Safety Record, once the job is done. Unvented hot water cylinders should be fitted by someone holding a G3 qualification.

Marketing scorecard

5.0/10Overall, Boiler Repair & Installation
#9 of 10Industry ranking
6.4/10Overall, Energy Installers
3 of 10Industry ranking
6.7/10Overall, Plumbing & Heating
1 of 10Industry ranking

British Gas is scored on 3 Whito leaderboards: Boiler Repair & Installation, Energy Installers and Plumbing & Heating. Whito read its marketing by hand on seven channels against fixed scoring rules, using only what any customer can see. Each board runs its own industry searches, so the same brand can score differently from one board to the next. Nobody can pay to appear or to change a score.

Boiler Repair & Installation: Marketing scores, ranked 9 of 10

Overall 5.0/10 against an industry average of 5.7 on the Boiler Repair & Installation marketing leaderboard. Read 12 October 2026.

  • Social2 avg 5.0Social: 2 out of 10, industry average 5.0
  • Website7 avg 8.0Website: 7 out of 10, industry average 8.0
  • Email4 avg 4.5Email: 4 out of 10, industry average 4.5
  • SEO2 avg 3.6SEO: 2 out of 10, industry average 3.6
  • Paid8 avg 7.6Paid: 8 out of 10, industry average 7.6
  • Reviews6 avg 7.6Reviews: 6 out of 10, industry average 7.6
  • Brand6 avg 4.0Brand: 6 out of 10, industry average 4.0

Marketing strengths

  • Brand 6/10 (industry 4.0). Same name, a clear positioning line ('the largest UK energy and home services company') and three or more news mentions in the 90 days to 12 October 2026; no long-running asset or named people.

Marketing weaknesses

  • Social 2/10 (industry 5.0). Only the @BritishGas handle appears; no social profile links on the homepage.
  • SEO 2/10 (industry 3.6). 0 of 10 UK web searches returned britishgas.co.uk in the top ten.
  • Reviews 6/10 (industry 7.6). Trustpilot 4.4 from 358,751 reviews, with no company reply on the latest 20.

Improvement opportunities

For each weaker channel, what the best-scoring brand on this board does, taken from its evidence.

  • Social: iHeat scores 6/10 here. Links to Facebook, X, Instagram, LinkedIn and YouTube, five platforms in all.
  • SEO: iHeat scores 9/10 here. 5 of 10 UK web searches returned iheat.co.uk in the top ten, plus credit for an advice and guides library.
  • Reviews: CORGI HomePlan scores 10/10 here. Trustpilot 4.8 from 69,588 reviews, with a company reply on 10 of the latest 20.

Whito’s verdict

British Gas scores 5.0. It is the only brand on the board with three or more independent news mentions in the 90 days to 12 October 2026, and brand scores 6. Paid scores 8, with about 500 Google ads and 7 Meta ads. Its website scores 7: online booking for boiler repair, a free online new-boiler quote and offers such as up to £300 off a new boiler, but no repair price or Gas Safe number on the homepage. Reviews score 6: 358,751 Trustpilot reviews at 4.4, the most on the board, with no replies on the latest 20. Search and social are its gaps: 0 of 10 searches, and only an @BritishGas handle found.

The evidence behind the scores

Read 12 October 2026. One line per channel, as seen on the day. Review figures and ad counts change daily.

  • Social 2: Only the @BritishGas handle appears; no social profile links on the homepage.
  • Website 7: Online boiler repair booking, a free online new-boiler quote and offers (25% off HomeCare, up to £300 off a boiler); no repair price or Gas Safe number on the homepage.
  • Email 4: Online quote and booking flows; no loyalty scheme, newsletter or app shown on the homepage.
  • SEO 2: 0 of 10 UK web searches returned britishgas.co.uk in the top ten.
  • Paid 8: Google Ads Transparency Centre, UK, last 30 days, by domain britishgas.co.uk: about 500 ads. Meta Ad Library, UK, active ads naming the brand: 7.
  • Reviews 6: Trustpilot 4.4 from 358,751 reviews, with no company reply on the latest 20.
  • Brand 6: Same name, a clear positioning line ('the largest UK energy and home services company') and three or more news mentions in the 90 days to 12 October 2026; no long-running asset or named people.

See British Gas on the Boiler Repair & Installation leaderboard · Listed above: Ideal Heating (5.1) · Listed below: Boiler Central (3.7) · Compare with rivals

Energy Installers: Marketing scores, ranked 3 of 10

Overall 6.4/10 against an industry average of 6.2 on the Energy Installers marketing leaderboard. Read 22 October 2026.

  • Social6 avg 5.6Social: 6 out of 10, industry average 5.6
  • Website10 avg 8.5Website: 10 out of 10, industry average 8.5
  • Email4 avg 3.4Email: 4 out of 10, industry average 3.4
  • SEO3 avg 3.6SEO: 3 out of 10, industry average 3.6
  • Paid10 avg 9.6Paid: 10 out of 10, industry average 9.6
  • Reviews8 avg 7.8Reviews: 8 out of 10, industry average 7.8
  • Brand4 avg 4.6Brand: 4 out of 10, industry average 4.6

Marketing strengths

  • Website 10/10 (industry 8.5). Solar from £5,610, an online heat pump estimate and online booking.
  • Email 4/10 (industry 3.4). A customer account login; no newsletter seen, and no app mentioned on the homepage.

Marketing weaknesses

  • SEO 3/10 (industry 3.6). 0 of 10 UK web searches returned britishgas.co.uk in the top ten, plus credit for a guides library.
  • Brand 4/10 (industry 4.6). Same name everywhere and a clear positioning line ('We're here to keep things warm and working'); no long-running asset, named people or three recent news mentions confirmed.

Improvement opportunities

For each weaker channel, what the best-scoring brand on this board does, taken from its evidence.

  • SEO: Sunsave scores 9/10 here. 5 of 10 UK web searches returned sunsave.energy in the top ten ('how much do solar panels cost UK', 'solar panel installers London', 'solar panel installers Manchester', 'solar panel installers Birmingham', 'solar panel installers Bristol'), plus credit for an advice library.
  • Brand: Sunsave scores 6/10 here. Same name everywhere, a clear positioning line ('We remove the barriers from home energy tech') and co-founders named; no long-running asset or three recent news mentions confirmed.

Whito’s verdict

British Gas scores 6.4, third on the board. Its website scores 10, with solar from £5,610, an online heat pump estimate and online booking. Reviews score 8 from 4.4 on 359,930 Trustpilot reviews, with replies to 15 of the latest 20, the best reply habit among the large suppliers here. Paid scores 10, with about 500 Google ads and at least 14 active Meta ads from its own page. Email scores 4 for a customer login. britishgas.co.uk appeared in none of 10 UK searches.

The evidence behind the scores

Read 22 October 2026. One line per channel, as seen on the day. Review figures and ad counts change daily.

  • Social 6: Links to Facebook, Instagram, YouTube and X, four platforms in all.
  • Website 10: Solar from £5,610, an online heat pump estimate and online booking.
  • Email 4: A customer account login; no newsletter seen, and no app mentioned on the homepage.
  • SEO 3: 0 of 10 UK web searches returned britishgas.co.uk in the top ten, plus credit for a guides library.
  • Paid 10: Google Ads Transparency Centre, UK, last 30 days, by domain britishgas.co.uk: about 500 ads. Meta Ad Library, UK, active ads from the British Gas page, read 23 October 2026: at least 14 (more ran as partnerships).
  • Reviews 8: Trustpilot 4.4 from 359,930 reviews, with a company reply on 15 of the latest 20.
  • Brand 4: Same name everywhere and a clear positioning line ('We're here to keep things warm and working'); no long-running asset, named people or three recent news mentions confirmed.

See British Gas on the Energy Installers leaderboard · Listed above: Octopus Energy (7.0) · Listed below: Heatable (6.3) · Compare with rivals

Plumbing & Heating: Marketing scores, ranked 1 of 10

Overall 6.7/10 against an industry average of 5.6 on the Plumbing & Heating marketing leaderboard. Read 22 October 2026.

  • Social6 avg 5.2Social: 6 out of 10, industry average 5.2
  • Website10 avg 7.9Website: 10 out of 10, industry average 7.9
  • Email4 avg 2.9Email: 4 out of 10, industry average 2.9
  • SEO5 avg 3.7SEO: 5 out of 10, industry average 3.7
  • Paid10 avg 8.0Paid: 10 out of 10, industry average 8.0
  • Reviews8 avg 7.6Reviews: 8 out of 10, industry average 7.6
  • Brand4 avg 3.8Brand: 4 out of 10, industry average 3.8

Marketing strengths

  • Website 10/10 (industry 7.9). Online booking for repairs and services, with cover and installation prices shown (solar from £5,610 on the homepage).
  • Paid 10/10 (industry 8.0). Google Ads Transparency Centre, UK, last 30 days, by domain britishgas.co.uk: about 500 ads. Meta Ad Library, UK, active ads from the British Gas page, read 23 October 2026: at least 14.
  • SEO 5/10 (industry 3.7). 1 of 10 UK web searches returned britishgas.co.uk in the top ten ('plumbing and drains cover'), plus credit for a guides library.

Marketing weaknesses

No channel is clearly below the industry average.

Whito’s verdict

British Gas scores 6.7, the highest of the ten and of the five brands added. Its website scores 10 for online booking. Reviews score 8 from 4.4 on 359,930 Trustpilot reviews, with replies to 15 of the latest 20. Its plumbing and drains cover page appeared for 'plumbing and drains cover', and a guides library adds a point, so SEO scores 5. Paid scores 10 on about 500 Google ads and at least 14 Meta ads, and email 4 for a customer login.

The evidence behind the scores

Read 22 October 2026. One line per channel, as seen on the day. Review figures and ad counts change daily.

  • Social 6: Links to Facebook, Instagram, YouTube and X, four platforms in all.
  • Website 10: Online booking for repairs and services, with cover and installation prices shown (solar from £5,610 on the homepage).
  • Email 4: A customer account login; no newsletter seen, and no app mentioned on the homepage.
  • SEO 5: 1 of 10 UK web searches returned britishgas.co.uk in the top ten ('plumbing and drains cover'), plus credit for a guides library.
  • Paid 10: Google Ads Transparency Centre, UK, last 30 days, by domain britishgas.co.uk: about 500 ads. Meta Ad Library, UK, active ads from the British Gas page, read 23 October 2026: at least 14.
  • Reviews 8: Trustpilot 4.4 from 359,930 reviews, with a company reply on 15 of the latest 20.
  • Brand 4: Same name everywhere and a clear positioning line ('We're here to keep things warm and working'); no long-running asset or named people confirmed; three recent news mentions not checked.

See British Gas on the Plumbing & Heating leaderboard · Listed below: HomeServe (6.4) · Compare with rivals

History and method

Score history. British Gas was first scored on Whito’s fixed rules in October 2026. Earlier editions used scores relative to the other brands on the board, so they are not comparable. Score and ranking movement will show here after the next rescore.

How the scores work. Each of seven channels (social, website, email, SEO, paid, reviews and brand) is scored 0 to 10 against fixed, published anchors, and the overall score is the plain average of the seven. Scores measure visible marketing only, not sales, profit or market share. Full rules are on the board’s method section.

Independence and corrections. Whito is independent. Nobody pays to be listed, and paying Whito for anything never changes a score, a rank or a verdict. If something here is wrong, email hello@whito.co.uk with the evidence and we will check it.

Comparing options? See more plumbers on Whito → Whito does not pass on enquiries or sell your details. Contact the business directly.

Common questions

What areas does British Gas cover?

Confirm the coverage area directly with the business.

Is British Gas registered?

Whito records: Not yet matched to a Companies House record. Whito checks the register before a listing is marked Verified. Registration can change, so confirm the current registration number with the relevant scheme before you book.

Is this listing verified by Whito?

Not yet. This listing is marked Unclaimed: Whito compiled it from public information and the business has not claimed it. Any Companies House or regulator check on this page is dated and stands on its own. When a business claims its listing it is marked Claimed, and Whito marks it Verified only after confirming its identity and a working contact. Whito does not publish invented reviews or star ratings.

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