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Key facts
- Trading name
- Royal Mail
- Registered company
- Royal Mail Group Limited
- Company number
- 04138203 (Companies House, status Active, checked 6 November 2026)
- Phone
- Not published on Whito. Use the website link below to get in touch
- Website
- royalmail.com
- Listing status
- Unclaimed. Compiled from public information and not yet verified by the business
- Listing last updated
- 6 November 2026
What Whito has checked
- Listed: yes. Public entry since 6 November 2026
- Companies House matched: yes. Company 04138203, Active, read 6 November 2026
- Claimed: no. Not claimed by the business
- Verified: no. Not yet: needs a claim, then Whito’s identity and contact checks
- Regulator checked: no. No regulator register read by Whito
- Company record
- Companies House shows Active for company 04138203, read on 6 November 2026. See the register entry
- Company filings
- Incorporated on 10 January 2001. Company type: Private limited Company. Latest accounts on the register: Full accounts made up to 30 March 2025, filed on 22 December 2025. Nature of business, as the company describes it to Companies House: 53100 - Postal activities under universal service obligation. As shown on Companies House when Whito read it on 14 November 2026. Whito does not hold turnover or staff numbers.
- Regulator register
- No regulator or scheme registration is recorded on this listing.
- Listing ownership
- Unclaimed. Whito built this listing from public sources. The business has not claimed it. Run this business? Claim it free
- Website check
- Not yet checked. Free Website Check
- AI answers
- No AI answers recorded for this business yet. Whito’s AI studies cover selected trades and towns, so no record does not mean AI assistants never name it. Want this tracked every month? Visibility Monitor, £280 a month. Paying never changes this listing.
Each line means only what it says. Listed, matched, claimed, verified and regulator checked are separate states, and none of them is a recommendation. How Whito collects its data
About Royal Mail
Royal Mail is scored on Whito's UK Logistics and Courier marketing leaderboard, ranked 4 of 10 with 6.0 out of 10 overall. This listing was compiled by Whito from public sources. The business has not claimed it yet.
What to check before you book
This listing is compiled from public sources, so confirm these directly with the business before you buy or book.
- Use the website address on this page to buy or book, not a look-alike site or an advert.
- Get prices, terms and cancellation rules in writing before you pay.
- Where the service is regulated, check the firm on the regulator's register.
- Keep a dated record of what was agreed.
Marketing scorecard
Royal Mail is scored on the Whito Logistics & Couriers leaderboard. Whito read its marketing by hand on seven channels against fixed scoring rules, using only what any customer can see. Nobody can pay to appear or to change a score.
Marketing scores, ranked 4 of 10
Overall 6.0/10 against an industry average of 5.2 on the Logistics & Couriers marketing leaderboard. Read 22 October 2026.
- Social6 avg 4.8Social: 6 out of 10, industry average 4.8
- Website10 avg 8.3Website: 10 out of 10, industry average 8.3
- Email4 avg 3.4Email: 4 out of 10, industry average 3.4
- SEO4 avg 3.5SEO: 4 out of 10, industry average 3.5
- Paid10 avg 7.0Paid: 10 out of 10, industry average 7.0
- Reviews4 avg 5.4Reviews: 4 out of 10, industry average 5.4
- Brand4 avg 4.0Brand: 4 out of 10, industry average 4.0
Marketing strengths
- Paid 10/10 (industry 7.0). Google Ads Transparency Centre, UK, last 30 days, by domain royalmail.com: about 300 ads. Meta Ad Library, UK, active ads from the Royal Mail page, read 23 October 2026: 17 (the Royal Mail Stamps & Collectibles page ran 14 more, not counted).
- Website 10/10 (industry 8.3). Buy postage online, with prices on the homepage (letters from 91p, parcels from £3.75).
- Social 6/10 (industry 4.8). Links to Instagram, LinkedIn, Facebook and X from royalmail.com, four platforms in all.
Marketing weaknesses
- Reviews 4/10 (industry 5.4). Trustpilot 2.3 from 134,168 reviews, with no company reply on the latest 20.
Improvement opportunities
For each weaker channel, what the best-scoring brand on this board does, taken from its evidence.
- Reviews: CitySprint scores 10/10 here. Trustpilot 4.9 from 18,567 reviews; 14 of the latest 20 have a company reply.
Whito’s verdict
Royal Mail scores 6.0, the highest of the five added on 22 October. Its website scores 10 for buying postage online, with letters from 91p and parcels from £3.75 on the homepage. SEO scores 4: royalmail.com appeared for 'cheap parcel delivery UK' and 'business parcel delivery account'. Reviews score 4: 134,168 Trustpilot reviews at 2.3, with no replies on the latest 20. Paid scores 10 with about 300 Google ads and 17 Meta ads.
The evidence behind the scores
Read 22 October 2026. One line per channel, as seen on the day. Review figures and ad counts change daily.
- Social 6: Links to Instagram, LinkedIn, Facebook and X from royalmail.com, four platforms in all.
- Website 10: Buy postage online, with prices on the homepage (letters from 91p, parcels from £3.75).
- Email 4: A sign-up and log-in for a customer account; no newsletter or app confirmed on the homepage.
- SEO 4: 2 of 10 UK web searches returned royalmail.com in the top ten ('cheap parcel delivery UK' and 'business parcel delivery account'); no advice library confirmed.
- Paid 10: Google Ads Transparency Centre, UK, last 30 days, by domain royalmail.com: about 300 ads. Meta Ad Library, UK, active ads from the Royal Mail page, read 23 October 2026: 17 (the Royal Mail Stamps & Collectibles page ran 14 more, not counted).
- Reviews 4: Trustpilot 2.3 from 134,168 reviews, with no company reply on the latest 20.
- Brand 4: Same name everywhere and a clear positioning line ('Your parcels, your way'); no long-running asset or named people confirmed on the homepage, and three recent news mentions not checked.
See Royal Mail on the Logistics & Couriers leaderboard · Listed above: CitySprint (6.4) · Listed below: DHL (5.1) · Compare with rivals
History and method
Score history. Royal Mail was first scored on Whito’s fixed rules in October 2026. Earlier editions used scores relative to the other brands on the board, so they are not comparable. Score and ranking movement will show here after the next rescore.
How the scores work. Each of seven channels (social, website, email, SEO, paid, reviews and brand) is scored 0 to 10 against fixed, published anchors, and the overall score is the plain average of the seven. Scores measure visible marketing only, not sales, profit or market share. Full rules are on the board’s method section.
Independence and corrections. Whito is independent. Nobody pays to be listed, and paying Whito for anything never changes a score, a rank or a verdict. If something here is wrong, email hello@whito.co.uk with the evidence and we will check it.
Common questions
What areas does Royal Mail cover?
Confirm the coverage area directly with the business.
Is this listing verified by Whito?
Not yet. This listing is marked Unclaimed: Whito compiled it from public information and the business has not claimed it. Any Companies House or regulator check on this page is dated and stands on its own. When a business claims its listing it is marked Claimed, and Whito marks it Verified only after confirming its identity and a working contact. Whito does not publish invented reviews or star ratings.
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Claim Royal MailThis listing was compiled by Whito from public information, including the business website and, where applicable, the Companies House register. It is not a recommendation or an endorsement. Always carry out your own checks before hiring. If you run this business and want the listing corrected or removed, use the claim link above.
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