Last Updated on September 8, 2026
This guide reports what each vendor published on its own pricing page on 8 September 2026. No rankings, no affiliate links.
What we found
| Vendor | Published price | Currency |
|---|---|---|
| Halo, HaloPSA and HaloITSM | £66 per agent per month billed annually, so £792 per agent a year. One unified price with all modules included. End users and portal customers free. Enterprise fixed at 1 million dollars annually. Charities 15 per cent discount | GBP as default |
| Syncro | Core 129 dollars annual or 159 monthly per user per month; Team 179 annual or 209 monthly; Enterprise custom | USD only, no GBP available |
| NinjaOne | Starts as low as 1.50 dollars a month at 10,000 endpoints, rising to 3.75 dollars at 50 or fewer endpoints. Full pricing withheld to avoid interfering with partner pricing and margin | USD |
| Atera | Pay-per-technician for unlimited endpoints confirmed as the model, but the specific amounts did not render. Demo or trial required | USD region, no GBP shown |
| ConnectWise | Not published. Fill out the form and we will put together a quote | n/a |
Halo is the only tool in this set publishing a clean GBP rate card, and it is worth noting how it is structured: one price, all modules, no tier ladder. That is unusual in this market and it makes the comparison easy in a way the others deliberately avoid.
The currency problem, which is real money
Syncro and NinjaOne publish US dollars only. A UK MSP buying either carries unpriced foreign exchange exposure on its own cost base while quoting its clients in pounds on multi-year contracts.
That is not a reason to reject a product. It is a reason to ask for the price to be fixed in sterling in the contract, in writing, and to model the effect if it cannot be.
NinjaOne’s stated reason for withholding full pricing is candid and worth quoting: it does not want to interfere with how partners are pricing their services or negatively impact their margin. That is a defensible position. It is also, from your side of the table, exactly the argument your own clients hear when you decline to publish a per-user price.
The pattern, one level up
When Whito read every live pricing page of 27 business software vendors in August 2026, only 9 published a genuine price in pounds for UK buyers and only 6 stated whether VAT was included.
There is a useful discipline in noticing how it feels to be the buyer here. You cannot shortlist, you cannot budget, and you have to book calls to get a number. That is precisely the experience a small business has when it asks three MSPs what managed IT costs.
What you are actually buying
Three functions get bundled and it is worth being clear which you need:
- RMM, remote monitoring and management: patching, endpoint visibility, automation. Priced by endpoint.
- PSA, professional services automation: tickets, time, contracts, billing. Priced by agent or technician.
- Documentation and knowledge, which is where the value quietly accumulates and which is hardest to leave.
The endpoint-priced and agent-priced models scale in opposite directions. A provider growing client endpoints faster than headcount wants agent pricing; one growing headcount wants endpoint pricing. Getting that backwards is expensive and does not show up until year two.
What to ask before you sign
- The price in pounds, per agent or per endpoint, and whether it includes VAT.
- Whether the price can be fixed in sterling for the contract term.
- Minimum term, minimum agents, and what the price does at renewal.
- Onboarding, migration and training fees, stated separately.
- Can you export tickets, time records, client documentation and asset data if you leave, and at what cost?
- What happens to the price when you double agents, and separately when you double endpoints?
Question five is the one with the most money in it. Your documentation and ticket history is the accumulated knowledge of every client environment you run. A platform that makes that hard to extract has priced your exit, whatever the monthly figure says.
Common questions
Which MSP platform publishes a UK price?
Halo, at £66 per agent per month billed annually, which is £792 per agent a year, as a single unified price with all modules included. It was the only tool in our set publishing a clean GBP rate on 8 September 2026.
Why do MSP tools price in dollars?
Most are US-headquartered and price globally in dollars. The practical effect for a UK buyer is unpriced currency exposure on the cost base, which is worth addressing in the contract rather than absorbing.
Should I buy RMM and PSA from the same vendor?
It simplifies integration and concentrates your exit risk. The question to answer first is which pricing model suits your growth, because agent-priced and endpoint-priced tools scale in opposite directions and a bundle usually means accepting both.
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