E-COMMERCE & RETAIL

Marketing for online shops, retailers and product brands.

Getting traffic is not the problem. Converting that traffic into profitable, repeat customers is. We help e-commerce and retail businesses build marketing that actually drives revenue.

Takes 60 seconds. No payment needed.

Why E-commerce Marketing Burns Money

Rising ad costs

Facebook and Google Ads costs keep climbing. Without strong conversion rates and customer lifetime value, paid advertising becomes unprofitable fast.

Low conversion rates

Most e-commerce sites convert at under 2 percent. Poor product pages, complicated checkouts and weak trust signals leak money at every stage of the funnel.

No repeat purchases

Acquiring a customer once is expensive. If they never come back, your unit economics do not work. Most retailers have no retention strategy beyond a generic discount code.

How Whito Helps E-commerce Businesses Grow

Conversion optimisation

We audit your store from landing page to checkout. Better product pages, clearer navigation and stronger trust signals mean more sales from the same traffic.

Profitable acquisition

We build ad campaigns, SEO strategies and content that bring in customers at a cost that makes your business money, not just generates vanity traffic.

Retention systems

Email flows, loyalty programmes and post-purchase sequences that turn one-time buyers into repeat customers and increase lifetime value.

Your E-commerce Marketing Roadmap

Start

Audit your store for conversion leaks. Fix product pages, checkout flow and mobile experience. Set up proper analytics and tracking.

Build

Launch email marketing with abandoned cart, welcome and post-purchase flows. Build SEO content around product categories. Start social proof collection.

Scale

Scale paid advertising with proven creative. Launch influencer and affiliate programmes. Expand into new channels and marketplaces.

Channels That Work for E-commerce

Paid social and search

Facebook, Instagram and Google Shopping ads put your products in front of buyers at every stage. The key is targeting, creative and landing page optimisation working together.

Email marketing

The highest ROI channel in e-commerce. Automated flows for abandoned carts, welcome sequences and post-purchase follow-ups drive revenue on autopilot.

SEO and content

Category pages, buying guides and product comparisons that rank organically. Free traffic that compounds over time and reduces your reliance on paid ads.

Who This Is For

Online shop owners

Product brand founders

High street retailers

Subscription box businesses

D2C brands

Marketplace sellers

Quick Wins for E-commerce

Set up abandoned cart emails

Around 70 percent of carts are abandoned. A simple three-email sequence can recover 5 to 15 percent of those lost sales with minimal effort once it is set up.

Improve your product pages

Better photos, clearer descriptions, visible reviews and urgency signals. Small changes to your top-selling product pages can lift conversion rates significantly.

Simplify your checkout

Every extra step in your checkout loses customers. Offer guest checkout, reduce form fields and show trust badges. A smooth checkout can improve sales by 20 percent or more.

Common Questions About E-commerce Marketing

How much should we spend on ads?
Start with what you can afford to test. Most e-commerce businesses should aim for a 3 to 4x return on ad spend minimum. Begin with a small daily budget, find what works, then scale the winners. Never scale ads before your site converts well.
Which platform is best for e-commerce ads?
It depends on your product. Visual, impulse-buy products tend to perform well on Facebook and Instagram. Search-driven products where people know what they want perform better on Google Shopping. Most stores benefit from both.
How do we compete with Amazon?
You do not compete with Amazon on price or convenience. You compete on brand, story, customer experience and specialist knowledge. Build a brand people want to buy from, not just a store they stumble across.
Is SEO worth it for e-commerce?
Absolutely. Organic traffic is free once you rank. Category pages, buying guides and product comparisons can drive significant traffic and sales. SEO takes time but reduces your long-term cost per acquisition dramatically.
How important is email marketing for online shops?
Critical. Email typically generates 25 to 30 percent of total revenue for well-optimised e-commerce stores. Automated flows like abandoned cart, welcome series and post-purchase sequences work around the clock.
What conversion rate should we aim for?
The average e-commerce conversion rate is around 2 percent. Good stores achieve 3 to 5 percent. If you are below 1.5 percent, focus on conversion optimisation before spending more on traffic. Fixing your site is almost always more profitable than buying more ads.

Ready to grow your online sales?

Get a free, no-obligation growth report showing exactly where your marketing is underperforming and what to fix first.

Want a full marketing audit?

The Deep Audit reviews your entire marketing setup and gives you a prioritised action plan with UK cost benchmarks. One-off fee. Money-back guarantee.

👋 Is your marketing actually working?