What Is Ecommerce?

WHITO GLOSSARY · MEASURED DEFINITIONS

Selling goods and services online. 28.3% of retail sales in Great Britain were made online in July 2026, with online spending 6.5% higher than a year earlier.

The number: UK Ecommerce Statistics.

What it means in practice

The online share of retail has settled into steady growth rather than the pandemic spike, which changes the decision: ecommerce is now a channel you price properly, not a land grab.

Before building a shop, price the whole stack: platform, payments, delivery, returns. The build is the smallest number.

Whito stage: Context. Background numbers for judgement, not something you buy.

The numbers to hold onto

Where to go next

Related: Online presence, Brochure website, Software stack

All terms · The files behind the numbers