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Reviewed by Jacob Whitmore, Whito · Fact-checked for accuracy

Last Updated on October 12, 2026

Leep Utilities scores highest of the five UK utility connections and network infrastructure brands compared, at 3.4 out of 10 on the Whito leaderboard.

Opinion and analysis. Whito read every brand below by hand on 12 October 2026, using publicly visible activity only. Each channel is scored 0 to 10 against fixed anchors, set out under How we scored, so a score describes what we could see on the day, not the quality of the service. Brands cannot pay to appear or to change a score. Where a figure is not published, we say so.

Infrastructure firms often say marketing does not matter because work is won on tenders and relationships. The scores suggest the whole segment has taken that view. The top brand averages 3.4 out of 10, every firm links only to LinkedIn, and four of the five had no Google or Meta ads in the period checked.

The firm that leads does so through one channel most contractors ignore: reviews from the residents who live on its networks. Leep Utilities holds 4.8 on Trustpilot from 1,833 reviews and replied to 19 of the latest 20. The other four sit at 2.2 or below, or have no profile at all.

Last Mile scores lowest at 1.7. Its news page reports a one millionth connection and more than 350,000 customers on its electricity networks, but its site has no quote route, no email capture and no review profile we could find.

The leaderboard

RankBrandSocialWebsiteEmailSEOPaidReviewsBrandAverage
1Leep Utilities26032923.4
=2Fulcrum27252143.3
=2Energy Assets26254223.3
4GTC26052142.9
5Last Mile24022021.7

Average is the simple mean of the seven channel scores, rounded to one decimal place. Read 12 October 2026.

Company verdicts

Leep Utilities, 3.4

Leep Utilities scores 3.4, the highest of the five, almost entirely on reviews. Residents on its networks give it 4.8 on Trustpilot from 1,833 reviews, and it replied to 19 of the latest 20 (reviews 9). Its site separates commercial clients from customers and offers help guides such as Getting Started, Making Payments and Water Saving Tips, which earn an extra SEO point (website 6, SEO 3). It reports over 150,000 water connections and over 125,000 equivalent domestic electricity connections, and is a joint venture between Ancala and The Peel Group. The rest is thin: LinkedIn is the only social link, no email capture was found and no ads ran in the period checked. The clearest gap is email, because its residents already engage.

Fulcrum, 3.3

Fulcrum scores 3.3. It has the most useful website for a smaller client: an online quote application through its portal and pages for one-off and smaller developments and EV charging projects, alongside an Information Hub of FAQs (website 7). Its site appeared in 2 of our 10 UK searches and the hub adds a point (SEO 5). Its news page names leaders, including Tom Overfield as Managing Director of the Operating Divisions on 15 July 2026 (brand 4). LinkedIn is the only social link, the quote portal is the only email capture and we found no ads. The clearest gap is reviews: 1.9 on Trustpilot from 17 reviews, with a reply to 1 of them.

Energy Assets, 3.3

Energy Assets scores 3.3, level with Fulcrum before rounding. It promises ‘a full itemised breakdown’ through its request-a-quote page and splits the site by customer type, with a Knowledge Hub and case studies (website 6). It is the only firm with a newsletter signup (email 2) and the only one with any Google ad, a single ad in 30 days (paid 4). Its site appeared in 1 of our 10 searches, plus a point for the hub (SEO 5). Reviews are weak at 2.2 on Trustpilot from 72, with replies to 5 of the latest 20. The clearest gap is publishing: its news page showed a post on 13 March 2026, and the one before that was dated 25 September 2025.

GTC, 2.9

GTC scores 2.9. Its site has separate sections for housebuilders, residents and utilities, a quote request for housebuilders and Help & Advice guides (website 6). Its site appeared in 2 of our 10 searches, plus a point for the guides (SEO 5). Its news page reports Barratt Redrow choosing GTC for smart home energy and utility infrastructure at Cosmeston Farm, Penarth, and quotes GTC’s Neal Herbert (brand 4). LinkedIn is the only social link, we found no email capture and no ads. The clearest gap is reviews: residents give it 1.8 on Trustpilot from 28 reviews, and none of the latest 20 has a reply.

Last Mile, 1.7

Last Mile scores 1.7, the lowest of the five, despite reporting the largest scale. Its news page says it energised and adopted the connection for Moto’s Tamworth charging hub as its one millionth connection, and that its electricity networks serve over 350,000 customers. Its homepage line is ‘Your trusted partner for utility network adoption’ (brand 2). The site offers a contact page and useful information but no quote tool, prices or accreditations (website 4). LinkedIn is the only social link, the only email shown is for data protection queries, no ads ran and none of our 10 searches returned its site. We found no Trustpilot profile. The clearest gap is a route for a developer to start a conversation.

What the channels show

LinkedIn is the only social channel

All five firms link to LinkedIn and nothing else, so all five score 2 for social. That suits selling to housebuilders and consultants, but it leaves residents on these networks, who write the reviews and pay some of the bills, with no social route to the company. No firm on the board earns more than 2 on this channel.

Residents decide the reviews score

Reviews here come mainly from people living on adopted networks. Leep Utilities answers them, replying to 19 of its latest 20, and scores 9. GTC (1.8 from 28), Fulcrum (1.9 from 17) and Energy Assets (2.2 from 72) score 1 or 2, and Last Mile has no profile. This one channel accounts for most of the gap between first and last.

Almost nobody advertises

Four of the five firms had no Google ads in 30 days and no active Meta ads, scoring 2 for paid. Energy Assets ran one Google ad. In a segment where buyers search for terms such as ‘independent connection provider UK’, a small, steady search budget would face very little competition from these five.

Search is shared out thinly

GTC and Fulcrum each appeared in 2 of our 10 UK searches and Energy Assets in 1. Leep Utilities and Last Mile did not appear. Four firms earn a point for advice libraries, from Fulcrum’s Information Hub to Leep’s customer help guides, which is the content most likely to be found for the long questions developers ask.

Key lessons for any utility, groundworks or infrastructure contractor

Claim your review profile and answer it

People affected by your work will review you whether you ask or not. Leep Utilities replied to 19 of its latest 20 Trustpilot reviews and holds 4.8; the firms that did not reply sit near 2. Answering each review, especially the angry ones, is the cheapest reputation work available to a contractor.

Make the quote route obvious

Fulcrum offers an online quote application and Energy Assets promises an itemised breakdown. Last Mile has no quote tool at all. Put a short enquiry form on your homepage that asks for the site, the services needed and the timescale, and say what your quote will include.

Date your news and case studies

Energy Assets’ news page showed no posts between 25 September 2025 and 13 March 2026, and Last Mile’s shows only relative dates. A dated case study each month, with the site, the client type and what you delivered, gives buyers and search engines evidence that you are active.

Write the guides your clients ask for

Four of the five firms earn an SEO point for advice content, such as GTC’s Help & Advice section and Leep’s customer guides. A groundworks or connections firm can answer the questions it hears every week, such as lead times, costs and what a client must provide, on simple pages.

Start a basic email list

Only Energy Assets had a newsletter signup. A short quarterly email to past and current clients, covering completed jobs and your capacity for new work, keeps your firm in mind between tenders. It costs very little to run and builds a list no rival can buy.

Steal this playbook

Five moves from this leaderboard, ranked by return on effort.

  1. Reply to every review. It is the single channel that put Leep Utilities top, with a reviews score of 9 against 2 or less for every rival.
  2. Put a clear quote form on your homepage. Fulcrum’s online quote portal helped it score 7 for website, the highest on the board.
  3. Publish one dated case study a month. Undated or infrequent news left GTC, Energy Assets and Last Mile with little recent evidence of their work.
  4. Run a small search ad campaign on your core service terms. Four of the five firms had no ads at all, so the field is almost empty.
  5. Add a newsletter signup. Only one firm in five collects emails, so a simple list sets you apart.

The evidence behind the scores

One line per channel, as read on 12 October 2026. Review figures change daily; these are the numbers on the day we looked.

Leep Utilities

  • Social 2: LinkedIn is the only social profile linked from leeputilities.co.uk; no Facebook, Instagram, X, TikTok or YouTube link found.
  • Website 6: Separate commercial and customer help sections (Getting Started, Making Payments, Water Saving Tips), a Charges page and a Get in touch route; no prices on the homepage.
  • Email 0: No newsletter, lead magnet or other email capture found on leeputilities.co.uk.
  • SEO 3: 0 of 10 UK web searches returned leeputilities.co.uk in the top ten, plus 1 for an advice or guides library.
  • Paid 2: Google Ads Transparency Centre, UK, last 30 days, by domain leeputilities.co.uk: no ads found. Meta Ad Library, UK: no active ads naming the brand.
  • Reviews 9: Trustpilot 4.8 from 1,833 reviews; 19 of the latest 20 have a company reply.
  • Brand 2: A clear positioning line (‘The first choice for the last mile’); one social platform, no long-running asset, named staff or three recent news mentions found.

Fulcrum

  • Social 2: LinkedIn is the only social profile linked from fulcrum.co.uk; no Facebook, Instagram, X, TikTok or YouTube link found.
  • Website 7: Online quote application via portal.fulcrum.co.uk, pages per development type including one-off and smaller developments and EV charging, an Information Hub and accreditation logos; no prices.
  • Email 2: The quote portal collects contact details; no newsletter or downloadable guide found.
  • SEO 5: 2 of 10 UK web searches returned fulcrum.co.uk in the top ten, plus 1 for an advice or guides library.
  • Paid 2: Google Ads Transparency Centre, UK, last 30 days, by domain fulcrum.co.uk: no ads found. Meta Ad Library, UK: no active ads naming the brand.
  • Reviews 1: Trustpilot 1.9 from 17 reviews; 1 of the latest 17 has a company reply.
  • Brand 4: A positioning line (‘Powering your project_’) and named leaders in its news; one social platform, no long-running asset or three recent news mentions found.

Energy Assets

  • Social 2: LinkedIn is the only social profile linked from energyassets.co.uk; no Facebook, Instagram, X, TikTok or YouTube link found.
  • Website 6: Request a quote page promising a full itemised breakdown, sections per customer type, a Knowledge Hub and case studies; no prices.
  • Email 2: A newsletter signup page at /sign-up-to-our-newsletter/; no stated benefit for subscribers seen.
  • SEO 5: 1 of 10 UK web searches returned energyassets.co.uk in the top ten, plus 1 for an advice or guides library.
  • Paid 4: Google Ads Transparency Centre, UK, last 30 days, by domain energyassets.co.uk: 1 ad. Meta Ad Library, UK: no active ads naming the brand.
  • Reviews 2: Trustpilot 2.2 from 72 reviews; 5 of the latest 20 have a company reply.
  • Brand 2: A clear positioning line (‘Leaders in multi-utility metering and data services, and network construction and ownership’); no long-running asset, named people or three recent news mentions found.

GTC

  • Social 2: LinkedIn is the only social profile linked from gtc-uk.co.uk; no Facebook, Instagram, X, TikTok or YouTube link found.
  • Website 6: Separate sections for housebuilders, residents and utilities, a housebuilder Request a Quote page and Help & Advice guides; no prices.
  • Email 0: No newsletter or email capture found on gtc-uk.co.uk; the only route is the contact page.
  • SEO 5: 2 of 10 UK web searches returned gtc-uk.co.uk in the top ten, plus 1 for an advice or guides library.
  • Paid 2: Google Ads Transparency Centre, UK, last 30 days, by domain gtc-uk.co.uk: no ads found. Meta Ad Library, UK: no active ads naming the brand.
  • Reviews 1: Trustpilot 1.8 from 28 reviews; 0 of the latest 20 have a company reply.
  • Brand 4: A clear positioning line (‘Connecting communities. Innovating utilities’) and a named spokesperson in its news; one social platform, no long-running asset or three recent news mentions found.

Last Mile

  • Social 2: LinkedIn is the only social profile linked from lastmile-uk.com; no Facebook, Instagram, X, TikTok or YouTube link found.
  • Website 4: Contact page and Useful Information page; no quote tool, prices or accreditations listed.
  • Email 0: No email capture found; the only email address shown is for data protection queries.
  • SEO 2: 0 of 10 UK web searches returned lastmile-uk.com in the top ten.
  • Paid 2: Google Ads Transparency Centre, UK, last 30 days, by domain lastmile-uk.com: no ads found. Meta Ad Library, UK: no active ads naming the brand.
  • Reviews 0: No Trustpilot profile found for lastmile-uk.com when checked on 12 October 2026.
  • Brand 2: A clear positioning line (‘Your trusted partner for utility network adoption’); one social platform, no long-running asset, named people or three recent news mentions found.

How we scored

Who is on the board. Segment: new utility connections and last-mile network ownership (Independent Connection Providers and independent network operators). These firms build and adopt the electricity, gas, water, heat and fibre connections behind new homes, commercial units and EV hubs, and they are the infrastructure firms an SME developer, landowner or resident on a new estate actually meets (residents receive bills and service from the network owner). Five national firms spanning models: a multi-utility network owner (GTC), a connections contractor that also takes one-off and smaller developments (Fulcrum), a metering-plus-networks group (Energy Assets), an investor-backed water and electricity network operator (Leep Utilities, Ancala and Peel joint venture) and an adoption specialist (Last Mile). Power On Connections was excluded because its site links to the same group site as GTC (bu-uk.co.uk), which would put two brands from one group on the board. Chosen for relevance and size, not marketing strength. Brands were chosen for relevance and size, not for marketing strength.

  • Social: which platforms the brand links to from its own site, and whether we could see recent posting and video.
  • Website: 2 for a brochure page, 4 with a contact route on mobile, 6 with a page per service and a one-step enquiry, 8 with prices or ranges and registration numbers shown, 10 with online booking or an instant priced quote.
  • Email: visible capture only, as we did not subscribe test inboxes for this edition. 2 for a bare newsletter form, up to 10 for a loyalty or app ecosystem with personal offers.
  • SEO: ten UK searches for this trade, run through a standard web search API on 12 October 2026 (not personalised, no location set beyond the town in the query); we counted how many returned the brand’s own site in the top ten results. 0 of 10 scores 2, 1 to 2 scores 4, 3 to 4 scores 6, 5 to 6 scores 8, 7 or more scores 10, plus 1 for a substantial advice library. The searches: new electricity connection for a development UK; independent connection provider UK; utility connections for new build housing; multi utility connections UK; IDNO electricity network adoption; new gas connection Sheffield; utility connections Manchester; new build utility connections Leeds; electricity connection Bristol development; utility connections Glasgow.
  • Paid: the Google Ads Transparency Centre (UK, last 30 days, by domain) and the Meta Ad Library (UK, active ads whose text names the brand, counted by the advertiser page). 2 for nothing found in either, 4 for active in one with fewer than 10 ads, 6 for active in both or 10+ in one, 8 for active in both with 10+ in at least one, 10 for 50+ Google ads and 10+ Meta ads. Paid describes visible activity, not quality. A low paid score is not a fault.
  • Reviews: a fixed formula. Rating (4.7+ scores 4, 4.5 to 4.69 scores 3, 4.0 to 4.49 scores 2, 3.5 to 3.99 scores 1) plus volume (10,000+ scores 4, 1,000+ scores 3, 100+ scores 2, 20+ scores 1) plus replies to the latest 20 reviews (half or more scores 2, some scores 1).
  • Brand: five checks worth 2 each: the same name and logo everywhere, one clear positioning line, a distinctive asset used for years, three or more independent press mentions in 90 days, and named people or expertise on the site.

These anchors are fixed for this edition, so the five scores can be read against each other. Boards published before October 2026 used scores relative to the other brands on the board, so compare across boards with care.

Common questions

Which utility infrastructure brand scores highest on the Whito leaderboard?

Leep Utilities scores highest of the five UK utility connections and network infrastructure brands compared, at 3.4 out of 10. Its lead comes mainly from reviews: 4.8 on Trustpilot from 1,833 reviews, with replies to 19 of the latest 20. The score measures public marketing evidence, not the quality of any network or connection.

Which infrastructure firm scores lowest?

Last Mile scores lowest at 1.7 out of 10. It reports a one millionth connection and more than 350,000 customers on its electricity networks, but its site has no quote tool or email capture, it links only to LinkedIn, it ran no ads in the period checked and we found no Trustpilot profile for it.

Why do infrastructure firms get reviews at all?

Because residents live on the networks these firms build and adopt, and some receive bills or service from them. Those residents review on Trustpilot. Leep Utilities answers them and holds 4.8; GTC, Fulcrum and Energy Assets sit between 1.8 and 2.2 with few or no replies. Reviews made the biggest difference on this board.

What can a small groundworks or utilities contractor copy?

Answer every review, as Leep Utilities does. Put a quote form on your homepage, as Fulcrum does with its portal, and say what the quote includes, as Energy Assets does. Publish dated case studies and simple guides to the questions clients ask. None of this needs a large budget.

Do utility connections firms advertise online?

Barely. On our check of the Google Ads Transparency Centre and the Meta Ad Library on 12 October 2026, four of the five firms had no ads at all and Energy Assets had one Google ad in 30 days. For a smaller contractor, that means paid search on core service terms faces very little competition from these firms.

Corrections and right of reply

If your business is scored here and you think we have a fact wrong, email hello@whito.co.uk. We check it against the source, correct it within five working days if we are wrong, and publish your statement alongside if you want us to. Scores are never changed for payment or because a business has claimed a Whito listing. Full route: corrections, right of reply and removals.

Related: all UK marketing leaderboards · Infrastructure Companies on Whito

Corrections and right of replyThe scores here are Whito’s editorial assessment, based on information anyone can see, and are relative to the other brands compared. Where we quote a financial figure, published results or regulator action, it comes from filed accounts, a company announcement or the regulator’s own notice.

If your business is named here and you think we have a fact wrong, email hello@whito.co.uk and we will check it and correct it. If you want to respond, send us a statement and we will publish it alongside. Full detail: Corrections, right of reply and removals.
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